Q. Are your Diamonds conflict free Diamonds?
Yes, our diamonds are ethically sourced. We work with leading diamond manufacturers & diamond merchants who provide written assurances stating they are conflict free.
Q. What is the turnaround time for a handcrafted Engagement Ring?
Once a Diamond is selected and design is confirmed it will take anywhere from two days, depending on complicity & schedule.
Q. Can I bring in my own Diamond?
Certainly we are more than happy to work with your existing diamonds and materials.
Q. How do I care for my jewellery?
Like any valuable asset maintenance is the key. We would advise taking care when doing any activity that may potentially damage your jewellery. Eg: gardening we would advise to remove them and store them safely. Regular check up at a minimum of 5 years.
Q. Do I pay more for a diamond with a GIA Certificate?
At James Andrews we are very competitive when it comes to Diamond sales. GIA is the foremost recognised Diamond grading laboratories in the world. There may be a slight premium, however compared to other laboratories where grades do not match their diamonds, you will find GIA graded diamonds are a much more assured way of purchasing what you pay for.
